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PRIVACY POLICY
Last Updated: 08.03.2026
As RODONIT INFORMATION TECHNOLOGY L.L.C (“Rodonit”, “Company”, “we”, “us”, or “our”), we respect your privacy and attach importance to the security of your personal data. This Privacy Policy explains how your personal data is collected, used, transferred, and protected when you visit our website, use our services, or contact us. As a technology company operating in Dubai Internet City, we act in compliance with the data protection legislation of the United Arab Emirates and international standards.
Your personal data is processed by RODONIT INFORMATION TECHNOLOGY L.L.C, acting in the capacity of Data Controller, with the contact details provided below:
Address: BENA Complex – C-111, Floor 1, No: 26, Oud Metha, Dubai, UAE
Phone: +971 58 616 0702
Email: [Enter your website info/contact email — e.g., info@rodonit.ae]
In order to provide you with our services, we may process your personal data in the following categories:
Identity and Contact Information: First name, last name, email address, phone number, billing address, delivery address.
Account Information: Username and password (stored in encrypted form) created on our website, user transaction history.
Transaction Information: Products/services purchased through our website, payment information (your payment data is processed not directly by us but by secure payment service providers), invoice details.
Technical and Internet Information: Your IP address, browser type, operating system, time of website visit, pages visited, click data, referring website (referrer URL). This information is collected via cookies and similar technologies.
Request and Support Records: Phone calls with our customer services, email correspondence, or live support records.
We process your data for the following purposes:
To provide and manage the services we offer through our website (IT infrastructure, web design, software development, consultancy)
To receive, process, invoice, and manage delivery processes for your orders
To provide account creation and securely manage your account
To provide customer service support and respond to your questions and requests
To ensure, improve, and personalize the functionality and security of our website
To fulfill our legal obligations (such as bookkeeping, tax reporting, and DED regulations)
To inform you about campaigns, new services, and announcements where you have given consent
To detect and prevent activities that violate our terms of service
We process your data based on the following legal grounds:
The establishment or performance of a contract between you and us (e.g., purchasing services)
Fulfillment of our legal obligations (e.g., invoice retention)
Our legitimate interests (e.g., improving and securing our website), provided that your fundamental rights and freedoms take precedence
Your explicit consent (e.g., for marketing communications)
We may share your personal data with the following recipient groups, to the extent necessary for the purposes stated above and in compliance with applicable laws:
Business Partners and Service Providers: Trusted third parties that perform services on our behalf such as cargo/shipping companies, payment service providers, hosting providers, and email service providers.
Public and Regulatory Authorities: To fulfill legal obligations, including the Dubai Department of Economy and Tourism, the Federal Tax Authority, courts, or other official authorities.
Legal Advisors and Auditors: For the protection of our rights or legal processes.
Your data may be transferred to countries outside the UAE where our business partners’ servers are located. In such transfers, we take necessary measures (such as standard contractual clauses) to ensure an adequate level of data protection.
We implement appropriate technical and administrative security measures (SSL certificates, firewalls, access controls) to protect your personal data against unauthorized access, loss, disclosure, or destruction.
Cookies are used on our website to improve user experience, analyze website performance, and provide content tailored to your interests. For detailed information, please review our [Cookie Policy].
Under UAE data protection legislation, you have the following rights regarding your personal data:
To learn whether your data is being processed
To request information if it has been processed
To learn the purpose of processing and whether data is used in accordance with its purpose
To know the third parties to whom data is transferred domestically or abroad
To request correction if data is incomplete or incorrectly processed
To request deletion or destruction within the conditions stipulated by law
To request notification of correction, deletion, or destruction to third parties to whom data has been transferred
To object to the occurrence of a result against you through analysis of processed data exclusively by automated systems
To request compensation if you suffer damage due to unlawful processing
To exercise these rights, please contact us at +971 58 616 0702 or info@rodonittechnology.com. Your request will be concluded as soon as possible and within legal time limits following identity verification.
